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What is the Net Promoter Score
Among the traditional measures of Customer Satisfaction there is also…
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Bocconi, sanctions and data
What the sentence of the GDP teaches us and the main problems of data…
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2021 eBooking Growth
The increase in online bookings of hotel facilities demonstrates a…
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Customer care: some tips
Taking care of the customer at every stage of their customer journey…
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What is a Virtual Assistant?
Discover a way in which you can integrate Artificial Intelligence in…
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Digital Customer Managment
Another success for the latest E-Business Consulting webinar entitled…