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What post-cookie strategies?
What strategies to implement first-party data to optimize ADV…
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Customer Journey: main news
Physical distance, virtual proximity: the new peculiarities of the…
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Feedback Management: why?
The feedback and its infinite positive aspects for the company. But is…
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Customer service for eCommerce
Customer management for eCommerce is a key aspect of building…
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What is the Net Promoter Score
Among the traditional measures of Customer Satisfaction there is also…
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Bocconi, sanctions and data
What the sentence of the GDP teaches us and the main problems of data…